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Email Deliverability 101: Make Sure Your Messages Reach the Inbox

Learn what email deliverability is, why it matters, and how to improve it. Discover key tips, common mistakes, and how email validation protects your sender score.

Lero Team
12 min read
6/20/2024

What Is Email Deliverability?

Email deliverability refers to the success rate of your emails reaching the recipient’s inbox, rather than being filtered to spam or blocked altogether. It’s different from “email delivery,” which simply means the email reached somewhere—even if it’s a junk folder.

Good deliverability = your emails land in the primary inbox. Poor deliverability = your messages go unseen, buried in spam.

Why Email Deliverability Matters

You could write the most compelling email in history—but it won’t convert if nobody sees it. That’s why deliverability is critical.

Why it matters in 2025:

  • Inbox algorithms are stricter than ever.
  • Consumers receive more emails than they can handle.
  • Even transactional emails (receipts, resets) can end up in spam if your domain is blacklisted.

If you rely on:

  • Cold outreach
  • Newsletters
  • SaaS onboarding flows
  • Automated follow-ups

…then deliverability directly impacts your bottom line.

Key Metrics That Affect Deliverability

MetricWhat It Means
Bounce Rate% of emails that couldn’t be delivered (hard or soft bounces)
Spam Complaint Rate% of recipients who marked your email as spam
Open RateEngagement proxy; higher = better sender score
Unsubscribe RateSignals poor relevance or list fatigue
Reputation ScoreAn invisible rating email providers assign to your domain

Major Factors Influencing Deliverability

1. Sender Reputation

Each sending domain/IP has a reputation. High complaint rates, high bounces, and bad content hurt it.

2. Email Content

Spammy subject lines, sketchy formatting, or certain keywords can trigger filters.

3. List Hygiene

Sending to invalid, outdated, or spam-trap emails hurts trust and increases bounces.

4. Engagement Signals

Open rates, replies, forwards, and clicks tell inbox providers whether users want your emails.

The Role of Email Service Providers (ESPs)

Gmail, Outlook, Yahoo, and others use proprietary filters to decide inbox vs spam.

They consider:

  • Historical sender performance
  • Subscriber behavior (opens, deletes)
  • Email infrastructure (e.g., SPF/DKIM setup)

That’s why even clean lists can still go to spam—if your domain or IP lacks trust.

List Quality: Your Deliverability Foundation

Your email list is either your best asset or your biggest liability.

Problems with poor lists:

  • Invalid or mistyped addresses
  • Purchased leads that never opted in
  • Dormant accounts or spam traps

Every bad email you send lowers your chances of reaching good ones. That’s where validation comes in.

Email Validation’s Role in Deliverability

Email validation is the fastest and most effective way to improve deliverability before hitting send.

It removes:

  • Fake and typo’d addresses (e.g., gmial.com)
  • Disposable and burner emails
  • Catch-all domains that don’t confirm validity
  • Spam traps and risky recipients

Benefits:

  • Reduces hard bounces
  • Preserves sender reputation
  • Boosts inbox placement
  • Saves on ESP costs

Clean lists = clean results.

Best Practices for Writing Deliverable Emails

  • Subject Line Best Practices:
    • Avoid ALL CAPS, too many emojis, and spammy words like “FREE” or “GUARANTEED”
  • Body Formatting:
    • Use a clear layout with a mix of text and links
    • Avoid too many images or oversized attachments
  • Personalization:
    • Use merge tags: Hi {first_name}
    • Reference past interactions or pain points

Also: ALWAYS include an unsubscribe link and your sender info.

Authentication Protocols You Must Set Up

  • SPF (Sender Policy Framework): Authenticates the sending server.
  • DKIM (DomainKeys Identified Mail): Adds a digital signature to verify authenticity.
  • DMARC (Domain-based Message Authentication, Reporting & Conformance): Tells inbox providers what to do if SPF/DKIM fail.

Set these up in your DNS to reduce spam filtering.

How to Warm Up a New Domain/IP

New domain? Don’t send 5,000 cold emails on day one.

Warm-up plan:

  1. Week 1: Send to 20–50 known contacts/day.
  2. Week 2: Gradually increase to 200–300/day.
  3. Week 3: Ramp to 1,000+/day if bounce rate <2%.

Use tools like Mailwarm, Instantly, or GMass for automated warm-up sequences.

Common Deliverability Mistakes to Avoid

  • Buying email lists
  • Ignoring bounce warnings from ESPs
  • Over-emailing inactive subscribers
  • Neglecting to validate your list
  • Skipping SPF/DKIM setup

Even one of these can tank your sender reputation fast.

Email Validation Tools to Support Deliverability

ToolSpeedAccuracyFree CreditsBest Use Case
Lero50 ms97.3%500Real-time signup checks
ZeroBounce300 ms95%100Bulk list cleaning
NeverBounce400 ms96%1000Large enterprise lists

Lero is ideal for developers and SaaS teams looking to plug validation into sign-up flows and cold email tools.

Monitoring & Troubleshooting Deliverability Issues

🔍 Tools to Use:

  • Google Postmaster Tools
  • GlockApps
  • Mail-Tester
  • MXToolbox

🚨 Signs of Trouble:

  • Sudden open rate drops
  • Delays in delivery
  • Messages landing in “Promotions” or “Spam”

🛠 Fixes:

  • Clean your list
  • Review subject/content
  • Warm up your domain
  • Switch to a reputable ESP

FAQs on Email Deliverability

Q1: What’s a good email deliverability rate?

Above 95% is excellent. Anything below 90% needs immediate attention.

Q2: Do spam filters differ by provider?

Yes. Gmail, Outlook, and Yahoo all use different criteria.

Q3: How often should I validate my list?

Every 30–90 days, or before each major send.

Q4: What happens if I don’t set up SPF/DKIM?

Your emails are more likely to be rejected or marked as spam.

Q5: Can I test my email before sending?

Yes—use Mail-Tester or GlockApps to see if you’re inbox-ready.

Q6: Is email validation enough?

It’s essential, but deliverability also depends on content, engagement, and infrastructure.

Final Tips and Getting Started

Email deliverability isn’t about luck—it’s about structure, strategy, and smart tools.

Top takeaways:

  • Validate your list (real-time + bulk)
  • Set up SPF, DKIM, and DMARC
  • Write relevant, engaging content
  • Watch your metrics closely
  • Never send to addresses you wouldn’t send a postcard to

📬 Ready to clean your list and hit more inboxes?

➡️ Try Lero now—500 free email validations

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